MAINTENANCE
Please fill out a maintenance request through your resident online portal.
Resident Responsibilities
Residents are responsible for basic maintenance. Please refer to your lease for additional details.
General Maintenance Requests (Landlord Responsibilities)
All standard maintenance requests should be submitted via the Resident Online Portal. This is the preferred method for non-emergency requests and will result in the quickest response.
Emergency Maintenance Requests
For emergency maintenance requests, see below for who to contact depending on the type of emergency:
What to Do When Locked Out:
If you are locked out, it is your responsibility to get back into the apartment.
While we attempt to service all maintenance repairs and issues as soon as possible, typically within 48-72 hours, please allow us up to a week for non-emergency repairs so that we can find the best technician to help you.